03: Become the obvious choice
Reviews and Google
A review-generation system, Google Business Profile basics and local visibility that builds trust before the call. Without incentives that violate platform policies.
A real-world scenario
A customer has three names in front of them. They check reviews on each. The one with recent, specific feedback wins. Even when the work on offer is similar.
What it does
- Review request process with timing and consent
- Direct review links
- Google Business Profile basics
- Response workflow
- Reputation visibility tracking
What it does not do
- Offer review gating, fake reviews or incentives that violate platform policies
- Control what customers write
- Guarantee a specific rating or count
Who it is for
Businesses with happy customers who are rarely asked for a review, and whose Google presence is incomplete or inactive.
Who it is not for
Businesses looking for bought or incentivised reviews.
What is included
Reviews and Google
- Review request flow
- Review links
- Google Business Profile setup
- Response guidance
Setup process
- 01Confirm your Google Business Profile access
- 02Agree the request wording and timing
- 03Set up the review link
- 04Train your team to ask
- 05Go live
Must already be in place: A working website strengthens the path from review to enquiry.