02: Capture the enquiry
Missed call to SMS
When a call is missed, an immediate text acknowledges the enquiry so it does not go cold. The customer can reply with what they need, and you get a structured follow-up opportunity.
A real-world scenario
You are serving a customer, in a meeting or away from the desk. A missed call should still give the caller a clear way to explain what they need.
What it does
- Detects a missed call
- Sends an immediate SMS acknowledging the enquiry
- Lets the customer reply with what they need
- Gives you a structured follow-up opportunity
- Works alongside your existing number
What it does not do
- Guarantee that every missed call becomes a job
- Replace answering the phone when you can
- Work without a working phone number
Who it is for
Your audience, offer and customer journey define the approach. Start with a clear need and agree the scope before production.
Who it is not for
Businesses that already have full-time reception and never miss a call.
What is included
Missed call to SMS
- Missed-call detection
- Automated SMS acknowledgement
- Reply capture path
- Setup on your existing number
Setup process
- 01Confirm your number and provider
- 02We configure the missed-call trigger
- 03We agree the SMS wording with you
- 04Test with a sample missed call
- 05Go live
Must already be in place: A working website makes follow-up easier, but is not strictly required.
Missed-call cost calculator
Enter your own numbers
Potential opportunity at risk
Estimated opportunity based on the numbers you entered. This is not guaranteed revenue.
Weekly opportunity
€480
Monthly opportunity
€2,078
Annual opportunity
€22,080
Low: €13,248 · High: €30,912
